SHIPPING

Your order will ship within 5-7 business days from the time you place your order. Depending on the time of the year that lead time may be shorter or a little longer. The enclosures will ship LTL on a pallet and shrink-wrapped for protection. We use the best and most economical shipping companies out there. When your order has shipped you will receive notification with a tracking number. The shipping company will have your phone number and call to let you know when your delivery will occur. Your order will arrive on a box truck or semi-truck with a lift gate. Depending on the circumstances around your home will depend on how your order is dropped, at the bottom or top of your driveway for you to unload from the pallet. Smaller items will be shipped either FedEx or UPS ground delivery.

DAMAGE SHIPPING

Sometimes damages are inevitable. Take the time to look over the pallet and make sure there are no visible signs of broken pallet, torn shrink wrap or other signs of damages before the driver leaves. If you do notice anything note it on the bill of lading prior to signing it and contact us within 24 hours. We will walk you your shipment to make sure nothing is missing or damaged. If either has occurred we will send out a replacement right away.

RETURN POLICY

We will make every effort to make sure what you need is what you ordered. We will answer all your questions and give you as much information as we can to help in making your decision the right one. To that end ALL SALES ARE FINAL with the exception of missing or damages parts.

WARRANTY

AVCON Outdoor Shower Enclosure

Limited Lifetime Warranty

AVCON, LLC. warrants to the purchaser of its Aluminum/Outdoor Shower enclosure product that it is free of defects in workmanship and materials and in the course of normal and proper use, it’s Shower Aluminum/Vinyl parts will not crack, peel, blister, flake, rust nor be subject to abnormal weathering per AAMA 2604 Specifications and as per ASTM F964 Specifications.

This warranty covers:

  • Any defect in materials and workmanship.

This warranty will be effective:

  • For the lifetime of the original owner of real estate upon which the material is installed. Name and address will be kept on file with your dealer or AVCON.

This warranty applies to:

  • The purchasing owner. Proof of Purchase must be provided. This is a Limited Lifetime Warranty.
  • The Limited Lifetime Warranty applies only to living entities, Non-living entities shall include but not be limited to governments, municipalities, corporations, commercial operations, and condominiums.

Limitations and conditions not covered:

  • The door hardware is covered for one year from time of purchase.
  • Damage caused by sandblasting or weather conditions similar to that of sandblasting.
  • Damage caused by faulty installation, or from improper application. (AVCON provides an installation manual to follow for specific instructions).
  • Damage attributed to fire, violent storms, earthquakes or other Acts of God, accidents, vandalism, or other casualties, impact of objects or exposures to atmospheric pollutants or conditions other than natural weather processes.
  • Damage or discoloration due to misuse, abuse, abrasion and improper storage or to alteration of the material, paints, chemicals or other substances not recommended for the Shower Enclosure.
  • Any materials not supplied by AVCON, LLC. Are excluded by this warranty, Including: ALL shower fixtures and its applicable components. Cost of installation or removal, freight, labor, and similar costs.
  • Any incidental or consequential damages.

Warranty Claim Process:

  • Contact the dealer or distributor that sold or installed the Outdoor Shower or write to: AVCON, LLC. 1915 Swarthmore Ave, Lakewood, NJ 08701. You can email AVCON at outdoorenclosures@avcon.com within 30 days of discovering the claimed defect.
  • If the Outdoor Shower products are found to be defective and covered by this warranty, AVCON, LLC will provide replacement of the defective shower products.

The Warranty Statement Contained In This Limited Warranty Set Forth The Only Express Warranties Extended By Avcon, Llc For Its Aluminum/vinyl Outdoor Shower Products And The Provisions Of This Waranty Shall Constitute The Entire Liability Of Avcon, Llc And The Property Owner’s Exclusive Remedy For Breach Of Warranty. No Other Warranty, Written, Made By Avcon, Llc. Or Any Agent Thereof, Which Is Not Contained Or Authorized Herein, Will Be Recognized By Avcon, Llc.

Other Conditions:

This Limited Warranty Is In Lieu Of All Other Warranties, Express Or Implied Including, Without Limitation, Any Implied Warranties Of Merchantability Or Fitness For A Particular Purpose. Any Express Or Implied Warranty Not Provided Herein, And Any Remedy For Breach Of Contract, Tort Or Otherwise Which, But For This Provision, Might Arise By Implication Or Operation Of Law, Is Hereby Excluded And Disclaimed. Advanced Shall Not Be Liable For Inconvenience, Labor, Loss Of Time, Or Other Incidental, Special Or Consequential Damages Or Losses Arising In Relation To The Purchase Or Use Of Advanced Products And Regardless Of Whether Arising From Breach Of Warranty, Breach Of Contract, Negligence Or Other Tort, Or Otherwise. Any Implied Warranties Of Merchantability Or Fitness For A Particular Purpose Deemed Applicable By Law To Advanced Products Shall Be Limited In Duration To The Original Purchaser For A Period Of Ten Years. This Warranty Gives You Specific Legal Rights, And You May Also Have Other Rights, Which Vary From State To State. Some States Do Not Allow The Exclusion Or Limitations Of Incidental Or Consequential Damages, Or How Long An Implied Warranty Lasts, So The Above Limitations May Not Apply To You.